Refund & Cancellation Policy
Overview
This policy explains how fees, payments, cancellations, and refunds are handled at Miss Caerus Wellness. Specific fees and any required deposits are communicated to you before a service is provided.
Consultation and Service Fees
Fees for consultations and services are provided to you in advance. Charges for treatments, products, or medications dispensed by a pharmacy are separate and are described at the time of service.
Payment Processing
When card payments are enabled, the Practice processes payments through Square, a third-party payment processor. The Practice does not store full card numbers; card data is handled by the payment processor. Sensitive card details are never collected through this website’s contact forms.
Scheduling, Cancellation, and Rescheduling
If you need to cancel or reschedule an appointment, please contact the Practice as early as possible so your time can be offered to another patient. Any required advance-notice period for cancellation or rescheduling is communicated to you when you schedule.
No-Shows
Missed appointments without notice ("no-shows") may be subject to a fee where disclosed to you in advance.
Refunds
Refunds, where applicable, are handled at the Practice’s discretion and consistent with the terms disclosed at the time of payment. Certain deposits or fees may be non-refundable where clearly disclosed in advance. Services already rendered are generally not refundable.
Contact Us
Questions about this policy can be directed to Miss Caerus Wellness through our Contact page. Please do not include medical or other sensitive health information in a website message.
Specific fee amounts, deposit rules, cancellation windows, and refund terms should be confirmed by the Practice. Online card payments are prepared but not yet activated.
Last updated: October 16, 2026. This policy is provided for general information and does not constitute legal advice.