Legal & Compliance Policies
At Miss Caerus Wellness, patient privacy, transparency, informed consent, and responsible medical care are central to our practice. Review our policies to understand your rights, our responsibilities, and how we protect your information.
Privacy Policy
How we handle information collected through this website, and how it differs from your protected health information.
Read policy →Notice of Privacy Practices
How we may use and disclose protected health information, your rights under HIPAA, and how to raise a concern.
Read policy →Telehealth Consent
Information and consent for remote (telehealth) visits, including limitations, Florida requirements, and emergencies.
Read policy →Terms of Service
The terms that govern your use of this website, including appointment requests and content limitations.
Read policy →Medical Disclaimer
Website information is educational only and is not a substitute for professional medical evaluation and care.
Read policy →Prescription & Compounding Policy
How prescriptions and any compounded medications are handled, including provider discretion and FDA distinctions.
Read policy →Refund & Cancellation Policy
Our approach to consultation fees, payment processing, cancellations, no-shows, and refunds.
Read policy →Communications Consent
How we communicate with you by phone, email, text, and portal — and how to opt out.
Read policy →Data Security Policy
The administrative, technical, and organizational safeguards we use to protect information.
Read policy →Accessibility Statement
Our commitment to accessible digital healthcare and continuous improvement toward WCAG 2.2 AA.
Read policy →